SMS Terms & Conditions
CECA SMS Notification Program
Effective Date: August 4, 2026
These SMS Terms & Conditions govern participation in the Comanche Electric Cooperative Association (CECA) SMS Notification Program. By opting in, you agree to receive text messages as described below and agree to these terms.
Program and Brand Name
CECA SMS Notification Program, operated by Comanche Electric Cooperative Association (CECA).
Program Description
The CECA SMS Notification Program provides enrolled members and other authorized recipients with operational, account, safety, emergency, and service-related text messages. Depending on the program and your enrollment selections, messages may include:
- Power outage notifications and restoration updates
- Planned outage or maintenance notifications
- Billing reminders and payment confirmations
- Account and service notices
- Safety and emergency communications
- Other utility-related communications you request or authorize
Marketing or promotional messages will not be sent unless CECA separately obtains any consent required by applicable law.
Consent and Eligibility
By enrolling, you represent that you are the subscriber or customary user of the mobile number provided, or that you are otherwise authorized to consent to messages at that number. You authorize CECA and its service providers acting on CECA's behalf to send automated or non-automated text messages related to the program. Consent to receive SMS messages is not a condition of purchasing electric service or any other CECA service.
You are responsible for notifying CECA if the mobile number is reassigned, disconnected, or no longer under your control.
Message Frequency
Message frequency varies based on account activity, outage and restoration events, planned service work, emergencies, and the notification preferences you select. During an outage or emergency, you may receive multiple messages as conditions change.
Message and Data Rates
Message and data rates may apply.
Charges, if any, are determined by your wireless carrier and mobile service plan. CECA does not charge a separate fee for participation in the SMS Notification Program.
Opt-Out Instructions
To stop receiving messages, reply STOP to any CECA SMS message.
After you send STOP, CECA may send one final message confirming that you have been unsubscribed. You will not receive additional messages from that SMS program unless you opt in again. Other non-SMS communications and essential account notices may continue through available channels.
Help and Customer Support
For help, reply HELP to a CECA SMS message.
You may also contact CECA at:
Phone: 800-915-2533
Email: esupport@ceca.coop
Address: 349 Industrial Blvd., Comanche, TX 76442
Privacy
CECA handles personal information associated with the SMS Notification Program as described in the CECA Privacy Policy: https://www.ceca.coop/privacypolicy
Carrier Disclaimer
Carriers are not liable for any delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. The program may not be available on all devices, carriers, or service areas.
Supported Carriers and Devices
The program is intended for mobile devices capable of receiving SMS messages. Wireless carriers, device manufacturers, operating systems, and service plans may affect message delivery and display. CECA may modify or discontinue support for a carrier, device, or messaging feature when reasonably necessary.
Program Changes or Termination
CECA may modify, suspend, or discontinue the SMS Notification Program or these Terms & Conditions at any time. Changes will become effective when posted, unless another effective date is stated. CECA may also suspend or terminate enrollment to protect members, prevent misuse, address technical issues, or comply with legal or carrier requirements.
No Emergency-Service Guarantee
SMS messages are provided as a convenience and should not be relied upon as the sole source of information during an emergency, outage, or hazardous condition. For emergencies involving an immediate threat to life or property, call 911. To report an electric emergency or obtain current service information, use CECA's established contact and outage-reporting channels.
Contact
Questions about the CECA SMS Notification Program or these Terms & Conditions may be directed to CECA at 800-915-2533 or esupport@ceca.coop.